Recent session of the Scientific Methodological Council was devoted to the topic of improving the work of help service “Ask librarian”

Recent session of the Scientific Methodological Council of the National Library of Tatarstan was devoted to the topic of improving the work of help service, functioning on a portal of National electronic library of the Republic of Tatarstan. Considering the results of help service functioning in 2011members of Scientific Methodological Council gave following suggestions: add the prologue to the page “Ask librarian”; for an additional dialogue between bibliographers and user together with a query give the information about the electronic address of the user (in a case of specification of a query or for sending the expanded lists of references to the user); add in an available thematic list a new, specialized section for workers of the municipal libraries learning a technology of "Joint electronic library catalogue of the Republic of Tatarstan” working.